Complaint Investigation Report

079200575-6-13-2024-15-AS-HHUL-D6TLW9-20240703090647

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1515 CLAY STREET, STE. 310

This is an official report of an unannounced visit/investigation of a complaint received in our office on

06/06/2024 and conducted by Evaluator Grace Luk

COMPLAINT CONTROL NUMBER: 15-AS-20240606091130

Staff do not follow proper food sanitation and safety practices

On 6/13/2024 at 9:45AM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct complaint investigation and to deliver complaint findings for the allegation above. LPA met with Executive Director, Brittany Karlinski and explained the purpose of the visit.

During the investigation, LPA interviewed 5 staff. LPA reviewed and obtained documents including staff roster, in-service training for kitchen staff, food handling certificate, and dining service policy. Interview with staff revealed that cooks and prep staff would wash their hands and change gloves at the beginning of each tasks such as handling raw meats or handle different foods. Staff stated cooks and prep staff would change gloves between task and have not witness staff using same gloves all day. LPA observed the kitchen has different size gloves available and hand washing stations at various locations in the kitchen.

Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore the allegation is UNSUBSTANTIATED. No deficiencies are being cited on this date. Exit interview conducted. A copy of this report provided.