Complaint Investigation Report

Allegation: Staff smoked marijuana inside facility in the presence of clients

Investigation Finding: Unsubstantiated (Continuation)

Clients (C1, C2, C3) confirmed with LPA that they did not witness any staff or client smoke marijuana in their presence at the facility. LPA interviewed staff (ADM, S1, S2, S3) who denied smoking marijuana inside or outside the facility in the presence of clients. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore the allegation that staff smoked marijuana inside facility in the presence of clients is unsubstantiated.

During investigation, clients (C1, C2, C3) confirmed with LPA that staff do not steal their food at the facility. Clients stated are able to eat food given by family & friends or food that they purchase outside. Clients also stated staff provides sufficient daily breakfast, lunch, dinner, snacks and drinks to them. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore the allegation that staff stole resident's food is unsubstantiated.

Allegation: Staff spoke inappropriately to resident

During investigation, clients (C1, C2, C3) confirmed with LPA that staff (ADM, S1, S2, S3) do not yell, swear, threaten or verbally abuse them. Staff stated they treat all clients with dignity and respect. Clients (C1, C2, C3) stated staff treat them well and do not abuse them verbally or physically. LPA observed staff not using any swear words when talking with clients. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore the allegation that staff spoke inappropriately to resident is unsubstantiated.

Exit Interview conducted and a copy of this report provided.