Complaint Investigation Report

During investigation, ADM denied illegally evicting resident (R1). On 02/29/24 at 12PM, LPA observed R1 still residing at the facility and witnessed him urinate on the floor while wandering in the common hallway. Staff (ADM, S2) assisted R1 immediately, changed his diaper/clothes and redirected him back to his bedroom. Review of resident’s (R1’s) admission agreement showed R1 was first admitted at the facility on 01/03/24.

ADM stated that she has communicated R1’s higher level of care needs several times with R1’s responsible party (POA) since January 2024 with no response. Review of R1’s documents showed that ADM sent a written 30-day notice of eviction to R1’s POA and County Conservator dated 02/29/24 for non- payment of monthly basic fees and additional services from 01/03/24 until current. On 03/15/24 at 12:35 PM, LPA observed R1 relaxing inside his bedroom. ADM stated she is working with R1’s County Conservator in safely relocating R1.

Based on records review, interviews conducted, and observations made, the department has investigated the above allegation of illegal eviction of resident and found it to be unsubstantiated. A finding that the complaint allegation is unsubstantiated means that although the allegation may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Therefore, the allegation of illegal eviction of resident is unsubstantiated.

Exit interview conducted and a copy of this report provided.