Complaint Investigation Report

On 6/22/2025 an eviction notice was issued to R1 for repeated violation of the facilities house rules. An additional eviction notice was issued on 9/2/2025 for non-payment of August 2025 rent and partial payment of July 2025. LPA reviewed incident reports for R1 and found multiple incidents documented from 6/4/2025 – Present alleging that R1 had in some way violated the house rules and/or other residents personal rights. LPA observed that R1’s care plan dated 4/22/2025 and physicians report dated 5/23/2025 noted R1 as being angry with outbursts however the facility alleged that R1's behaviors were escalating. On 8/16/2025 the facility notified residents that they would be installing cameras in common areas. On 8/26/2025 LPA visited the facility for a case management because it was alleged that R1 assaulted a staff member. During the visit LPA observed R1 yelling and cursing in common areas without provocation. LPA also reviewed camera footage and observed R1 going into another residents room while they were having their incontinence changed and also blocking the caregivers from allowing police into the facility by pressing their feet against the door. LPA requested that a new appraisal and physicians report be done for R1 to assess their change in condition. On 8/26/2025 LPA observed that the facility helped to facilitate the required incidental medical assistance for R1 to receive possible medication assistance and a new physicians assessment. R1 later refused to go to the appointments and update their care plan according to Administrator and W1. LPA observed that the administrator holds a valid administrator certificate and that their backup administrator was knowledgeable of procedures. All staff are also current on their required training's. Facility does not have a MAR but LPA reviewed the medication and was unable to locate where the facility did not provide medications to R1 as prescribed. Throughout the investigations LPA received correspondences from W1 who corroborated that R1's behaviors are escalating and R1 is refusing assistance for their change in condition. Therefore, the above allegations are unsubstantiated.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.