Complaint Investigation Report

079201127-2-17-2023-15-AS-KHOS-CPATZ2-20230222140936

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1515 CLAY STREET, STE. 310

This is an official report of an unannounced visit/investigation of a complaint received in our office on

02/08/2023 and conducted by Evaluator Lizette Francisco

COMPLAINT CONTROL NUMBER: 15-AS-20230208130401

Chemicals are accessible to residents in care.

On 2/17/2023 starting at 3:05 PM, Licensing Program Analyst (LPA) L. Francisco arrived unannounced to conduct initial 10-day complaint investigation. LPA met with Administrator, Joy Enriquez and explained the purpose of the visit.

During the course of the investigation, LPA obtained information, collected documents and LPA toured facility. It was alleged chemicals are accessible to residents in care. Based on information obtained by complainant and photos provided, cleaning supplies are unlocked in the laundry room. However, during the tour of the facility, LPA determined that the complaint was generated under the wrong facility.

This agency has investigated the complaint alleging chemicals are accessible to residents in care. We have found that the complaint was UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis.]

Exit interview conducted and a copy of this report provided to Administrator.