Complaint Investigation Report

079201147-2-6-2025-15-AS-YFLS-DE8QAB-20250225105937

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

01/24/2025 and conducted by Evaluator Alona Gomez

COMPLAINT CONTROL NUMBER: 15-AS-20250124160912

Failed to provide reimbursement of community fee

Facility is not heated to the required Temperature

On 2/06/2025 at 10:00 AM, Licensing Program Analyst (LPA) A. Gomez arrived unannounced to deliver findings for the above allegations. LPA met with Licensee, Levante Nagy and explained the purpose of the visit.

During course of the investigation, LPA conducted interviews with facility staff and reviewed documents and discovered that complaint was generated under the wrong facility. Therefore all allegations are unfounded.

This agency has investigated the complaints alleging the facility failed to provide reimbursement of community fee and facility is not heated to the required temperature . We have found that the complaint was UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis.

Exit interview conducted and a copy of report provided.