Complaint Investigation Report

Based on LPA Jensen's observation of the dining room carpeting on the lower and main level, the allegation of "facility is dirty" is SUBSTANTIATED. Based on LPA Jensen's inspection of the facility lower level, and interviews conducted with facility staff, the allegation of "Facility is odiferous" is SUBSTANTIATED. A finding of substantiated means that the preponderance of evidence standard has been met.

Deficiencies for the stained carpets and for the malodorous nature of the facility are both being cited under the same regulatory section. Failure to correct deficiencies may result in the assessment of civil penalties.

An exit interview was conducted and a copy of this report and appeal rights were provided.