Complaint Investigation Report

S2 and S3 reported that the food arrives to the MC via a cart with no temperature control, S3 stated a hot box for food transfer had been requested on more than one occasion. S2 stated that the temperature of the food is not checked upon arrival to the MC kitchen areas nor before it is served to the residents. RCD stated that not all residents arrive for meals immediately. As a result, there is a preponderance of evidence to conclude the facility does not provide adequate food services to residents, therefore, this allegation is SUBSTANTIATED

As a result of this investigation, citations are issued under Title 22, Division 6. An exit interview was conducted with Angelica White and a copy of this report and appeal rights were provided.