Complaint Investigation Report

Failure to seek timely medical attention – SUBSTANTIATED

It was reported that Client 1 (C1) attended day program and their arm appeared red, swollen, warm to the touch, weeping yellow fluid.

LPA reviewed an incident report dated 05/02/2025 that was submitted by the day program that C1 attends. This incident report states that C1’s !eft arm appeared red, swollen, weeping yellow fluid and was warm to the touch. Staff noted that C1’s right arm had multiple scabs. Day program staff reported this to C1’s care home.

On 05/28/2025 LPA observed multiple lesions on Client 1’s (C1’s) arms. The lesions appeared to be dry and healing.

On 05/28/2025 C1 stated they were not being treated by a doctor for the wounds and the last time they saw a doctor was four months ago.

On 05/28/2025 day program staff stated the client has had the wounds for at least a month.

On 05/28/2025 administrator stated the wounds were a result of an allergy the client has been being treated for since 2004. The client has had the current rash for two weeks.

LPA reviewed a Physician’s Report for C1 dated 03/19/2025 which states that C1 is allergic to pollen.

LPA reviewed a physical exam dated 03/19/2025 which states that C1 has been prescribed the following medications which can be used to manage allergies and allergic reactions: Loratadine, Prednisone.