Complaint Investigation Report

Licensee did not ensure that staff are properly trained. - SUBSTANTIATED

It was reported that Staff 1 (S1) did not complete training videos and was allowed to administer medications.

Executive Director could not provide LPA with documentation to prove that S1 had completed their required medication training.

Executive Director stated S1 should have received video training and 20 hours on the floor shadowing and hands on training. ED did not have proof that S1 took their medication training test.

It was determined that the facility could not supply proof that S1 had completed their required medication training. This allegation is substantiated.

Based on interviews and evidence obtained during the investigation, the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22), is being cited on the attached LIC9099D. Appeal rights were provided. Exit interview conducted and a copy of the report was provided to Executive Director Stacey Baxter.