Complaint Investigation Report

045002773-2-4-2025-59-AS-LCRR-DEBUFW-20250228143322

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SACRAMENTO NORTH ASC , 9835 GOETHE ROAD, SUITE 100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

01/29/2025 and conducted by Evaluator Rebecca Knight

COMPLAINT CONTROL NUMBER: 59-AS-20250129142610

Staff do not ensure that the facility temperature is comfortable. - UNSUBSTANTIATED

02/04/2025 09:00 AM Licensing Program Analyst (LPA) Rebecca Knight, made an unannounced visit to the facility and met with administrator in training Jessica Owen. Administrator Stacey Baxter arrived later. The purpose of this visit was to conduct a complaint investigation.

LPA conducted interviews and toured the facility during the visit. During the tour LPA observed the thermostats set at 78 degrees. LPA took random room temperatures in resident rooms in both the lower and upper halls, six total temperatures taken. All temperatures read between 74 to 79 degrees. The allegation is unsubstantiated.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations occurred, and the findings are UNSUBSTANTIATED.