Complaint Investigation Report

Facility toilet is in disrepair - UNSUBSTANTIATED

It was reported that the toilet in Room 9 was leaking.

During the visit LPA inspected the toilet in room 9 and discovered that there was no leak nor water on the floor. Administrator stated that she was informed that the toilet was leaking on 11/05/2023 and it was fixed on 11/06/2023. Resident Care Coordinator stated that he inspected the toilet and fixed the leak.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred, and the finding is UNSUBSTANTIATED.

Exit interview conducted and a copy of the report was provided to Executive Director Diania Bingham and administrator Michelle Hernandez.