Complaint Investigation Report

3) Licensee shall carry adequate general liability insurance required by law that each RCFE to be covered $1 million each occurrence and $3 million aggregate annually. A blanket coverage covering multiple facilities and businesses is not sufficient and not accepted.

Per today's meeting the requested documents shall be sent to Rebecca Knight, Licensing Program Analyst by 04/17/23. The requested audits documents shall be sent to the Audits Unit by 07/25/23.

Based on investigation observations and interviews which were conducted and record review(s), the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be Substantiated . California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D.

Appeal Rights were explained and provided to the facility representative listed above and an exit interview was conducted. If any of the cited deficiencies are not corrected by the noted due date; civil penalties may be assessed.