Complaint Investigation Report

Client's personal rights being violated.- UNSUBSTANTIATED

It was reported that Client 1 (C1) has been physically pushed by the shoulder by Client 2 (C2), there are threats of hitting, and racial slurs. It was alleged that C1 was yelled at by Staff 1 (S1) and commanded to leave by Staff 2 (S2).

Client 1 stated C2 has pushed me out of the way before but I don’t worry about them.

During staff interviews it was learned that C1 has indicated to staff that other clients who attend the Wellness Center with C1 have used racial slurs against C1, never in the facility. According to staff, C1 has not reported that physical abuse has occurred anywhere.

Administrator stated that C1 has not complained of any physical abuse or racial slurs being used toward them in the facility.