Facility Evaluation Report

09/25/2025 11:00 AM Licensing Program Analyst (LPA) Rebecca Knight, made an unannounced visit to the facility and met with Executive Director April Kale. The purpose of this visit was to obtain current status on the items that LPA issued a physical plant citation for 08/28/2025.

LPA and ED toured the facility together and LPA made the following observations:

The facility wifi / internet had not been functioning since 08/11/2025.

During today's visit LPA learned that on 09/04/2025 the new internet vendor completed installation of temporary routers throughout the building and hot spots have not been used since that date. The installation of the permanent equipment will be completed at a future date and ED has agreed to notify LPA once the date has been confirmed.

The carpet in the memory care unit and assisted living common areas is stained and dirty.

LPA observed the carpets in the memory care unit and assisted living common areas to still have significant staining. ED confirmed that the carpets have been cleaned two times since 08/28/2025. The carpets are being professionally cleaned every two weeks. ED has agreed to send LPA the receipts for all carpet cleanings and will continue to send LPA receipts for all carpet cleanings moving forward. The licensee has requested bids for the replacement of all carpet in the common areas of the memory care and assisted living sections of the building and will send LPA these bids once received.