Complaint Investigation Report

045001495-7-5-2022-25-AS-LMUZ-CGAQ5L-20220713115206

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 520 COHASSET RD., STE. 170

This is an official report of an unannounced visit/investigation of a complaint received in our office on

06/28/2022 and conducted by Evaluator Jaclyn Avila

COMPLAINT CONTROL NUMBER: 25-AS-20220628131524

The Department met with Amy Cook, Administrator unannounced regarding the allegation above. Licensing Program Analyst (LPA) Jaclyn Avila completed the required COVID-19 testing protocols, and a daily self-screening questionnaire for symptoms of COVID 19 infection to affirm no COVID-19 related symptoms. LPA Avila ensured that hand sanitizer was applied before entering the facility and the following Personal Protective Equipment (PPE) was worn: N95.

Administrator confirmed that the air conditioner is not and has not been working since 6/28/2022. On 6/28/2022 the recorded outdoor tempature was 100 degrees Farienhiet. Administrator has been working with the insurance to fix the AC however it has not happened to date. During a tour of the facility at approximately 2:55 PM, indoor temprature was 82 degrees farienhiet. On todays date 7/5/2022, the expected high is 90 degrees farienhiet. The only circulation being provided are ceiling fans. Tempatures are expected to get hotter as the week goes on.

Based on LPAs observations and interviews the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division & Chapter number), are being cited on the attached LIC 9099D.