Complaint Investigation Report

LPA investigated, “Staff does not monitor resident's change of health”. All witnesses and staff have stated that there has been no change of condition for the resident since the onset of placement within the facility.

LPA investigated, “Staff does not ensure resident is adequate fed resulting in resident losing weight”. All witnesses and staff reported that the resident has not lost any weight since placement within the facility.

LPA investigated, “Staff do not ensure resident's grooming needs are being met”. All witness and staff have reported that the residents grooming needs are met by the resident or the facility staff. Family reported that at the onset of placement in the facility the resident was having difficulty saving and the family purchased an electronic shaver for the resident.

LPA investigated, “Staff do not provide adequate supervision to resident in care”. All witness report that the resident is receiving adequate supervision at the facility. The staff report that the resident receives assistance when requested.