Preferred Care at Home of Thousand Oaks
Thousand Oaks · 0.1 mi
CitationsNoneSubstantiated0
Hillcrest Royale
190 East Hillcrest Drive, Thousand Oaks, CA, 91360
Residential care home for the elderly145 licensed bedsNo citations on recordHospice waiver
6 more within 6 milesOpen in Maps
Has this facility been cited?
No. State records show no citations from complaint investigations against Hillcrest Royale in Thousand Oaks, California. 4 complaint allegations have been investigated and none were substantiated. State licensing has visited 13 times, most recently on 7/9/2026.
145licensed beds
0Type A citations, from complaints
0Type B citations, from complaints
0 / 4allegations substantiated
13visits on record
On the licence
What this home is licensed to accept
Limits the state set on the licence — not services the operator advertises.
Hospice waiver
FACILITY IS LICENSED TO SERVE 145 RESIDENTS AGES SIXTY (60) AND OVER. SIXTY-FOUR (64) OF THE RESIDENTS MAY BE NON-AMBULATORY. APPROVED HOSPICE WAIVER INCREASE FROM FOUR (4) TO TWENTY-EIGHT (28) HOSPICE
Inspection history
How often has the state visited, and what did it find?
California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.
Complaint investigationsWhere the state's headline citation figure comes from3 visits · no citations
Routine inspectionsScheduled licensing visits5 visits · no citations
Other visitsFollow-ups, incident visits and case management5 visits · 9 A · 8 B
Complaints
What did complaint investigations find?
SubstantiatedInvestigators found the allegation to be true0
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation4
UnfoundedDetermined not to have happened0
On file
Reports held by the state
12 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.
Facility Evaluation Report06/30/2026
Facility Evaluation Report06/17/2026
Complaint Investigation Report01/29/2026
Facility Evaluation Report06/26/2025
Facility Evaluation Report02/14/2025
Complaint Investigation Report02/05/2025
Complaint Investigation Report08/29/2024
Facility Evaluation Report06/24/2024
Facility Evaluation Report08/02/2023
Facility Evaluation Report08/01/2023
Facility Evaluation Report06/19/2023
Facility Evaluation Report06/18/2022
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
All Ways Caring Homecare
Thousand Oaks · 0.2 mi
CitationsNoneSubstantiated0
Home Helpers
Thousand Oaks · 0.2 mi
CitationsNoneSubstantiated0
Senior Helpers Thousand Oaks
Thousand Oaks · 0.3 mi
CitationsNoneSubstantiated0
Senior Concerns Adult Day Support Center
Thousand Oaks · 0.4 mi · 75 beds
CitationsNoneSubstantiated0
Atria Hillcrest
Thousand Oaks · 0.4 mi · 207 beds
Citations2Substantiated2
Contact
Ask Hillcrest Royale a question
Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.
Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-19. Facility number 565800734.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction