Complaint Investigation Report

Interview conducted with the Administrator revealed that they are currently certified as an instructor for First Aid and CPR. The Administrator stated that facility staff take the course online for First Aid and CPR at their own pace. Once the staff has completed the course online, they are tested in person to make sure they understand the process in case of an emergency, and at this time they can also ask questions or get clarification. The Administrator stated that once the staff has demonstrated that they understand properly is when they will get certified for First Aid and CPR. Interviews conducted with staff revealed that they completed the course for First Aid and CPR before they began working as a staff at the facility. Staff stated that they went online and took the First Aid and CPR course which was about eight (8) hours long; however, they separated the sessions for a few days. The Administrator conducted a test to make sure I knew what to do in case of an emergency. It was not until after taking the test and passing that the Administrator approved my First Aid and CPR certification. Based on the information obtained during the course of the investigation, the Department does not have sufficient evidence to support the allegation of “facility staff is not CPR certified”. Therefore, this allegation is being deemed Unsubstantiated at this time.

Exit interview conducted. Report was reviewed and copy was provided.