Complaint Investigation Report

On 03/25/2022 at approximately 11:15a.m. LPA Chochian conducted a physical plant tour of the facility and interviewed clients, and staff. Information gathered during the course of the investigation revealed that C1 was admitted to the facility on 08/21/2021. Prior to admission, C1 was noted to be living with C1’s parents and had a difficult time with transitioning to the facility. C1 was noted to have behaviors such as aggression, property destruction, emotional outbursts and self-injuring behaviors. Information gathered further reflected that on 10/29/21, C1 was not feeling well and was transported to urgent care by facility staff. C1 became aggressive during the urgent care visit and staff had difficulty examining C1. Per interviews, C1 was throwing C1’s self to the ground and became difficult to handle. On 11/01/2021, a bruise was noticed on C1’s right upper arm and was most likely to be due to the aggressive behavior C1 had at the urgent care. Additionally, staff interviews revealed that C1 is very difficult to handle and has aggressive behaviors, breaks things, has emotional and self-injuring behaviors. Moreover, interviews conducted with other facility client revealed that clients were happy and felt safe living in the facility. Clients did not report any mistreatment from staff.

Based on the information obtained, the department does not have sufficient evidence to support the allegation, therefore the allegation of 'Resident sustained an unexplained injury while in care' is deemed unsubstantiated at this time.

Exit interview conducted and copy of today’s report and appeal rights will be emailed to Administrator.