Complaint Investigation Report

The complaint alleges that Client #1 (C1) took money from Client #2 (C2), who is their roommate. LPA interviewed both clients during the investigation. Both C1 and C2 confirmed that C1 cashed C2’s check and did purchase something for themselves using the money. Both clients confirmed the facility did not give C1 access to C2’s check. This was brought up to C2’s case worker and the case worker resolved C2’s concern. All clients interviewed indicated that they get their checks weekly and they cash their own checks. Clients stated they handle their own cash and make their own purchases. Interview with Administrator revealed that checks are mailed to the facility for the clients. The staff then have the clients sign for their checks when they receive them and each client cashes their own check at a local establishment. Staff interviewed indicated that they do not receive C2’s check by mail. Instead, C2’s caseworker receives C2’s check and after cashing the check and assisting C2 in making an initial purchase, the caseworker gives the facility C2’s remaining cash for safekeeping. C2 then signs out their money from the staff when they request cash. LPA confirmed the facility does keep a log of transactions for C2. It is unclear how long the facility has been safeguarding C2’s cash, however staff stated that they believe it was due to a concern with C1 taking C2’s money previously. LPA inquired with both C1 and C2 when the incident occurred and neither could recall. C2 stated there have been no problems since the one time and that was resolved. Based on the information obtained during the investigation, the Department does not have sufficient evidence to corroborate the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the above allegation “Staff does not safeguard client’s personal belongings” is deemed UNSUBSTANTIATED at this time.

No citations issued. Exit interview conducted. A copy of today’s report was provided.