Facility Evaluation Report

Licensing Program Analyst (LPA) Emily Peraldi conducted an unannounced Case Management visit in conjunction with Complaint # 29-AS-20251021124839. At 9:30 a.m. he LPA met with Sales Director (SD) Ty Hanson and explained the reason for the visit. Entrance interview conducted.

During complaint visits conducted on 10/28/2025, 02/12/2026 and 03/11/2026, the LPA conducted interviews with a total of 15 staff. Complaint # 29-AS-20251021124839 had allegations regarding Staff #1 (S1) pinching and covering residents mouths with clothing. Four (4) staff interviewed stated that they heard about S1 pinching and covering residents’ mouths with clothing, but they did not directly witness it. However, staff interviewed revealed that they have witnessed S1 be aggressive and rude towards residents.

On 03/16/2026, the facility sent a Report of Suspected Dependent Adult/ Elder Abuse (SOC 341) to the Department regarding S1 being suspended and terminated on 03/16/2026 as it reported that S1 spoke to residents in a disrespectful and unprofessional manner.

Per the California Code of Regulations, Title 22, Division 6, Chapter 8, the following deficiency was observed and cited during the visit (See 9099-D).

Exit interview conducted. A copy of the report and appeal rights were provided.