Complaint Investigation Report

On the allegation: Staff humiliated client. Concerns were that staff humiliated client as staff laughed at C1 when they fell in the shower. On 3/5/21 starting at 12:12 pm interviews were conducted with staff and client, on 9/14/21 starting at 11:23 am interviews were conducted with staff and clients, on 11/22/22 starting at 9:42 am and 11/28/22 starting at 9:33 am interviews were conducted with staff. Interviews revealed that that no one observed staff laughing at C1 when they fell in the shower. Staff denied laughing at C1 when they fell. C1 when interviewed denied staff laughing at them when they fell. Based on the information obtained during the investigation, the allegation that staff humiliated client is unsubstantiated at this time.

Exit interview conducted, a copy of the report was emailed to the Administrator