Complaint Investigation Report

On 8/12/2024, the Department received a complaint alleging that Facility staff punch Resident and that staff are not properly supervising residents who may be a fall risk. It is the concern of the reporting party that staff punched Resident #1 (R1), and that R1 fell off their bed and staff did not come to assist them. During today's visit, the LPA, conducted a tour of the facility, interviewed three (3) residents, interviewed facility Administrator and co-administrator and obtained a copy of the facility's resident roster. Administrator's Interviews and review of roster revealed that Resident #1, whom the complaint is in reference to, does not reside at this facility. Based on the information obtained, the allegation is deemed UNFOUNDED at this time. A finding of unfounded means that the allegation is either false, could not have happened, and/or is without a reasonable basis.

Exit interview conducted. A copy of the report was provided.