Facility Evaluation Report

Licensing Program Analyst (LPA) Esther Cortez conducted an unannounced Case Management-Incident inspection regarding a self reported Report of Suspected Elder Abuse SOC341 received. LPA met with Executive Director Rafael Silva at 10:50 AM and explained the reason for the inspection.

On 07/07/2026, Community Care Licensing (CCL) received a self reported Report of Suspected Elder Abuse SOC341 regarding Resident 1 (R1) and a staff. It was reported that R1 alleged that a caregiver was rough with them, their hair was pulled, they were moved hard, and that they fell in the bathroom because they were pushed.. Additionally, it was reported that R1 described the worker as a fat dark male by the name of Henry and works at night.

During today's visit the LPA interviewed the ED, R1, five (5) staff, viewed video footage of the facility and collected pertinent documents relevant to the investigation. The ED revealed that a head to toe assessment for any physical changes had been performed on R1, and there weren't any changes. There were more staff the LPA needed to interview but they were not at the facility. LPA will return at a later date to complete the investigation.

Exit interview conducted. Copy of report and appeal rights issued.