Facility Evaluation Report

Licensing Program Analyst (LPA) Valeria Conway conducted an unannounced case management – Other at the above-mentioned facility. At 10:13 A.M. LPA met with Administrator Michelle Racan. Entrance interview conducted. During a complaint investigation, LPA observed deficiencies unrelated to the complaint allegations.

During today’s visit, LPA conducted a physical plant tour and interviews with residents. Several residents expressed concerns regarding the facility’s hot water supply, stating that the water does not consistently become hot during showers and that showers have occasionally been cancelled due to lack of hot water. Between 12:00 P.M. and 12:10 P.M., the LPA measured the hot water temperature in all three (3) bathrooms and the kitchen. Water temperature in the bathrooms measured 72.8, 77.4 and 78.4 degrees Fahrenheit. The kitchen hot water temperature measured 72.9 degrees Fahrenheit. These temperatures are below the allowable minimum hot water temperature of 105 degrees Fahrenheit. Administrator stated that facility has been experiencing ongoing issues with the hot water system. Administrator further stated that staff attempted to adjust the water heater; however, they were unable to raise the water temperature to the required range. During today’s visit, the Administrator contacted a professional/plumber and scheduled a service visit for the following day.

An immediate civil penalty of $1,000 repeat violation is assessed today due to being cited for the same violation within 12 months. Administrator was informed that additional civil penalties might be assessed based on Health and Safety Code 1569.49(e) and 1569.49(f).

Pursuant to Title 22, California Code of Regulations and/or CA Health and Safety Code, the following deficiencies were cited (refer to LIC 809D.) Administrator was informed that failure to correct the deficiencies may result in civil penalties. Exit interview conducted, deficiencies cited, copy of report and appeal rights provided to the Administrator.