Complaint Investigation Report

It was alleged that Staff #1 (S1) is physically rough when working with Resident #1 (R1). Interview revealed that R1 preferred for S1 to provide their care and that R1 regularly asked for S1 to work with them. Staff interviewed indicated that R1 requested male caregivers often, particularly S1. LPA was unable to interview R1 related to this allegation. Staff interviewed indicated that they had never observed any staff handling R1 roughly. Other residents interviewed indicated that the care provided is adequate and they had never personally been handled roughly or were aware of other residents being handled roughly. The information obtained during the investigation did not include evidence sufficient to corroborate the allegation. Although the allegation may have happened or is valid, there is not sufficient evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed Unsubstantiated at this time.

No citations issued related to the above allegation. Exit interview conducted. A copy of today’s report was provided.