Five Palms Care Home

1217 Lance Drive, Santa Rosa, CA, 95401

Residential care home for the elderly23 licensed beds2 citations on recordHospice waiver
6 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. State records show 1 Type A and 1 Type B citations against Five Palms Care Home in Santa Rosa, California, arising from complaint investigations. Type A is the state's most serious category. Of 6 complaint allegations investigated, 2 were substantiated. State licensing has visited 27 times, most recently on 6/10/2026.

23licensed beds
1Type A citations, from complaints
1Type B citations, from complaints
2 / 6allegations substantiated
27visits on record
On the licence

What this home is licensed to accept

Limits the state set on the licence — not services the operator advertises.

Hospice waiverAge 60 and over

AGE RANGE 60 AND OVER. ALL RESIDENTS MAY BE NON-AMBULATORY AND BEDRIDDEN. HOSPICE WAIVER GRANTED FOR FOUR RESIDENTS.

Inspection history

How often has the state visited, and what did it find?

California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.

Complaint investigationsWhere the state's headline citation figure comes from5 visits · 1 A · 1 B
Routine inspectionsScheduled licensing visits5 visits · no citations
Other visitsFollow-ups, incident visits and case management17 visits · 11 A · 11 B
Complaints

What did complaint investigations find?

SubstantiatedInvestigators found the allegation to be true2
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation4
UnfoundedDetermined not to have happened0
Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Alchemia

Santa Rosa · 0.2 mi · 45 beds

CitationsNoneSubstantiated0

M3 Day Program

Santa Rosa · 0.3 mi · 30 beds

CitationsNoneSubstantiated0
Contact

Ask Five Palms Care Home a question

Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.

What is needed

Goes to this facility only. We do not sell your details, and no other operator is copied in.

Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 496803300.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction