Complaint Investigation Report

415601112-8-26-2025-14-AS-ACON-DLDVZU-20250910165318

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SAN BRUNO RO , 851 TRAEGER AVE., SUITE 360

This is an official report of an unannounced visit/investigation of a complaint received in our office on

04/17/2025 and conducted by Evaluator Audrey Jeung

COMPLAINT CONTROL NUMBER: 14-AS-20250417165434

- Staff person touched residents in a sexual manner

Licensing Program Analyst (LPA) Audrey Jeung met with administrtaor and explained the purpose of today’s visit.

During the course of the investigation, the Department conducted multiple interviews, reviewed documents, and worked with other outside agencies such as law enforcement and District Attorneys office to reach the findings. Based on interviews with the alleged victims, no one conclusively indicated that S1 sexually touched a resident, but alleged other actions such as kissing a resident on his/her cheek. No resident or the suspected abuser admitted to touching a resident in a sexual manner.

Based on these observations, this allegation is determined to be UNSUBSTANTIATED.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore the above allegation is unsubstantiated at this time.

This report is reviewed with Ms. Lucero and a copy is provided during today's visit.