Complaint Investigation Report

Staff interviews revealed they were spraying several rooms in the house due to this incident. Staff interviews revealed that Atomic Pest control came out and sprayed the kitchen, bedframes, monitor station and the interior baseboards for German roaches on October 13, 2025.

Staff interviews also revealed they switched C1s wheelchair out and gave them a new one. Outside sources also reported that the client had a new wheelchair as well.

Based on the investigation, the Department determined that sufficient evidence exists to substantiate the allegation. A substantiated finding indicates that the allegation is valid because the preponderance of evidence standard has been met.

A deficiency was cited in accordance with Title 22, Division 6, Chapter 8 of the California Code of Regulations, as documented on the LIC 9099-D .

An exit interview was conducted with Staff Nelson Baul and a copy of this report and the Licensee Appeal Rights (LIC 9058 03/22) were provided at the conclusion of the visit.