Complaint Investigation Report

As a result of this behavior, the resident was suspended from school. Following the incident, the school attempted to contact the facility administrator to arrange for the resident to be picked up. Multiple calls were made to the administrator; however, no answer or response was received.

Due to R1's behavior and the inability to reach the administrator, R1 left the premises and the school escalated the matter to the Sheriff’s Department. Law enforcement officers arrived on-site, and after an assessment, the decision was made to transport the resident to the Emergency Room under a 5150 hold for psychiatric evaluation. Two days later the hospital cleared the resident for discharge. The administrator was contacted to pick up the resident from the hospital.

The investigation into the administrator’s failure to answer the phone was initiated after reports indicated that the school and law enforcement had experienced difficulties in reaching the administrator during the initial incident. However, the following findings were made: There were missed calls during the time of the incident. However, the administrator stated that he was doing yard work and unaware of the calls, the phone was being charged due to low battery. At 1:30 PM the Administrator called the Sheriff's department first then called the school. Once the administrator checked his phone and became aware of the situation the administrator responded promptly.

Based on the evidence gathered during the investigation, the allegation that the facility administrator failed to respond to the school’s phone calls, resulting in the resident being taken to the ER under a 5150 hold, is unsubstantiated. The administrator's inability to answer the phone during the initial incident was due to work being done in the yard and the phone being charged and they took appropriate action as soon as they were made aware of the situation. A finding that is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

An exit interview was conducted with Jose Gonzalez, Administrator. A copy of this report and Licensee's Rights (LIC 9058 03/22) were provided to the Administrator and his signature on this report confirms receipt of the Licensee Rights.