Complaint Investigation Report

374604207-7-11-2025-08-AS-APAO-DJLTKJ-20250715144758

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CENTRALIZED APP UNIT , 744 P STREET, MS 9-14-8201

This is an official report of an unannounced visit/investigation of a complaint received in our office on

04/16/2021 and conducted by Evaluator Donna Teutschel

COMPLAINT CONTROL NUMBER: 08-AS-20210416143413

Lack of supervision resulted in client altercation.

LPM II RA, Donna Teutschel conducted a telephone interview with Program Director, Cherifer Manipon..

Based upon a review of the 4/11/21 incident involving C1 and C2, it was found that although this assault did occur where C1 grabbed C2's hair and slapped her in the face as a result of C2 provoking C1 by caling her names like "fat cow" and making mooing sounds. this occurred in the facility living room with staff present. Ramona Sheriff responded, case #21115078. However, there is insufficient evidence to support that any staff lack of supervision or negligence occurred. or that the incident could have been mitigated. the Department is unable to prove or disprove the above allegation and the finding is determined to be Unsubstantiated.

Licensing Report Emailed to Program Director: CHERIFER.MANIPON@LIBERTYHEALTH.COM