Complaint Investigation Report

previous night. Evidence also reflected that C1 has been allowed to sleep on the sofa in the living area when they have expressed a desire to not return to their bedroom and was allowed to do so during the early morning hours of the shift in question. The investigation did not yield evidence to conclude that C1 had been forced to stay in their bedroom during the night.

The second allegation is that staff denied C1 water when it was requested in the early morning hours. It was reported that C1 repeatedly requested water, staff refused to give water and blocked their access to water, indicating that C1 had to wait until 6:00 AM when staff on the morning shift arrived. A review of C1’s Individual Behavior Support Plan reflects that a goal of C1’s is to work toward independence in getting their own water. Interviews indicated that staff are aware of C1’s goal, and the staff work to assist C1 in achieving the goal by encouraging independence in obtaining water, rather than obtaining water for C1 each time it is requested. The investigation did not yield evidence to conclude that C1 requested water and was denied or that staff physically blocked C1’s access to water.

Based upon the foregoing, the allegations are unsubstantiated. This finding means that although the allegations may have happened or may be valid, there is not a preponderance of evidence to prove that the alleged violations occurred.

An exit interview was conducted with Cruz Mora, and a copy of this report and Licensee/Appeal Rights (LIC 9058) were provided at the conclusion of the visit. Cruz Mora's signature below serves as acknowledgment of receipt of copies of the report and rights.