Complaint Investigation Report

Based on the evidence obtained from the complaint investigation, the allegation that staff are not following proper COVID-19 protocols is found to be UNSUBSTANTIATED, meaning that there is not a preponderance of evidence to find that allegation true.

An exit interview was conducted and a copy of this report and Licensee's Rights (9058 01/16) were provided to QA Manager Morgan Davis, whose signature on this form confirms receipt of these documents.