Complaint Investigation Report

open position. The self-latching mechanism was able to be easily opened, and LPA did not see or obtain any information that indicated that a lock was used to secure the mechanism. LPA was able to easily open both devices from inside and outside the gate to gain access to and exit from the facility’s courtyard. The investigation did not yield evidence to conclude that the gate was locked from the inside, which would prevent clients from having easy egress.

Based upon a lack of evidence to corroborate the allegation, the allegation is unsubstantiated. This finding means that although the allegation may have happened or may be valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

An exit interview was conducted with Christine French, via telephone, and copies of this report and Licensee Rights were provided to Rowena Carlos at the conclusion of the visit. Her signature on this report acknowledges receipt of copies of the report and the rights.