Complaint Investigation Report

It was also alleged facility staff did not meet reporting requirements. A facility records review revealed CCL received notification within the time frame per Title 22 reporting requirement mandate.

Based on interviews conducted with facility staff, an outside source, and clients in care, and a facility records review the above mentioned allegations were determined to be unsubstantiated. This finding means although the allegations may have happened or could be valid, but there is not a preponderance of evidence to prove that the alleged violations occurred.

LPA conducted an exit interview with Caregiver Renojo. At the time of the exit interview LPA notified Caregiver Renojo a copy of this Complaint Investigation Report (LIC9099) and Licensee Rights (LIC9058 01-2016) will be provided at the conclusion of the visit and signature on this report acknowledges receipt of the documents.