Complaint Investigation Report

Interviews reveled that the RP had already made payment through January. 31, 2023. Interviews with RP revealed they believed they still had access to the room and R1's belongings up until January. 31, 2023 but instead, the items that were left behind were moved to the garage.

Documentation provided to the department shows an email to the licensee requesting a refund for the last few days of the month, January. 25, 2023 through - January. 31, 2023.

Interviews revealed that the RP has not received a refund as of the date the investigation was opened on March. 8, 2023.

The allegation is substantiated and is cited on the LIC 9099D page.

An exit interview was conducted with Tiffany Lynch, House Manager. A copy of this report and Licensee's Rights (LIC 9058 03/22) were provided and her signature on this report confirms receipt of the Licensee Rights.