Complaint Investigation Report

374603730-5-9-2023-18-AS-RSTS-CW2URU-20230926154920

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

RIVERSIDE ASC , 1650 SPRUCE ST STE 200 MS29-27

This is an official report of an unannounced visit/investigation of a complaint received in our office on

05/03/2023 and conducted by Evaluator Chinwe Nwogene

COMPLAINT CONTROL NUMBER: 18-AS-20230503125952

Facility has secured perimeter without CCL approval.

On May 9, 2023, Licensing Program Analysts (LPAs) Chinwe Nwogene and Sara Martinez conducted an unannounced visit to investigate the above allegation(s). LPAs met with Licensee, Jolie Morris who was informed of the purpose of the visit. At the time of visit, LPAs interviewed staff, interviewed residents, and conducted an inspection of the facility.

It was alleged that facility has a secured perimeter without CCL approval. LPAs interviewed staff who stated the pedestrian gate was not locked, that a dummy lock was just placed to make it look like it’s locked for security reasons. Staff stated there are two other gates that residents have the pass code to. Interviews with residents revealed residents doesn’t use the pedestrian gate and haven’t seen a lock on the pedestrian gate. The interview also revealed the residents has the pass code to the other two gates and are able to leave the facility when ever they want.

Based on interviews with staff, residents and observation there is not enough evidence to support the above allegation. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated at this time. An exit interview was conducted, and a copy of this report was reviewed with and provided to Jolie Morris.