Complaint Investigation Report

LPA review of records revealed an incident report involving R1 was submitted to CCL on December 14, 2021. The incident report indicated in detail what occurred on December 12, 2021 at the facility and the actions that were taken.

Interview with Executive Director (ED) revealed the community is separated into four neighborhoods within one building. There are two open courtyards in between each neighborhood. ED stated that ambulatory residents are able to walk through out the community and they are returned to their respective community during meal time. ED also added that resident's are also able to ambulate to and from activities. All residents that need assistance are escorted.

Based upon the foregoing, the above listed allegations are unsubstantiated. This finding means that the preponderance of the evidence standard has not been met and the allegations are not valid.

An exit interview was conducted with Janelle Harris. A copy of this report along with licensee rights (LIC 9058, 3/22) was provided to Janelle Harris whose signature below verifies receipt of these rights.