Complaint Investigation Report

have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Although jurisdiction was not determined, the Department has opted to provide Licensee with Technical Assistance and advisory guidance regarding clarity and record-keeping in future to better distinguish clients and employees of each entity to prevent confusion in future.

An exit interview was conducted. A copy of this report was provided to the Designee via email.