Complaint Investigation Report

According to allegation, R1’s authorized representative requested R1’s assessment in November of 2023 from S1 and had not received it. Records collected confirmed that responsible party had a digital copy of the September 15, 2023, assessment. Interview with S1 revealed that there were no additional requests made for medical records. Outside sourced interview revealed facility does not have a history of not providing records to residents or their authorized representatives.

It was also alleged that R1 was not reassessed timely. Interview with S1 revealed that R1 was assessed in September of 2023, one month prior to request to be reassessed by an outside source. Interview with S1 also revealed that there were no significant changes noted to R1 requiring a new assessment at the end of 2023. Interview with S1 also revealed that R1 did have a social cognitive change in February of 2024. Records collected also established that R1 had a reassessment in March of 2024. Interview with outside source did not reveal any corroborating information that facility does not reassess residents timely.

Based on interviews, and record reviews there is not a preponderance of evidence to prove alleged violation occurred, therefore the allegation is unsubstantiated. An exit interview was conducted with Executive Director Kimberly Garcia, to whom a copy of this report, and the Licensee/Appeal Rights (LIC 9058 03/22) were provided.