Complaint Investigation Report

Following the injury, Resident #1 attended two scheduled follow-up visits with the primary care physician on July 7, 2025, and again on July 10, 2025. During both visits, the resident did not report any concerns regarding the injured right ankle.

The resident was subsequently seen by an orthopedic specialist on July 17, 2025. At this appointment, Resident #1 again did not complain of pain, and staff observed no visible signs that the ankle injury was worsening.

Therefore, based on the evidence gathered during the investigation, the allegations listed above is deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

During today's visit, no deficiency were cited per Title 22 of the California Code of Regulations.

An exit interview was conducted, and a copy of this report, LIC9099,LIC 9099C were discussed and provided to Facility Staff Noriel Alpapara .