Complaint Investigation Report

Esperanza's Place, Chino05/10/2023Licence 361880963

Census4
Date signed05/10/2023 12:13:07 PM
The inspector’s account

361880963-5-10-2023-56-AS-KCLS-CS4MPM-20230523094719

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 1650 SPRUCE ST STE 200 MS29-27

This is an official report of an unannounced visit/investigation of a complaint received in our office on

05/08/2023 and conducted by Evaluator Javier Prieto

COMPLAINT CONTROL NUMBER: 56-AS-20230508151548

Staff does not ensure shower is free of mold

Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint regarding an allegation that staff does not ensure shower is free of mold. LPA Prieto met with staff Eric Aguilar, explained the elements of the investigation and toured the facility. LPA toured the bathroom in question and found it to be clean and free from mold, was clean and sanitary. Interview with staff stated that facility is cleaned on a regular basis.

Based on the information obtained there is not enough evidence that staff does not ensure shower is free of mold . Therefore, the allegations is deemed UNSUBSTANTIATED at this time. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction