Facility Evaluation Report

Licensing Program Manager (LPM) Laura Munoz, Licensing Program Analysts, (LPAs) Talwinder Bains and Lavinia Muscan arrived on 07/30/2026 for an unannounced inspection to follow up on substantiated allegations of neglect resulting from a complaint investigation. LPM and LPAs met with Licensee, Nelson Jacinto and Administrator, Julio Esguerra and explained the reason of the visit.

On May 13, 2025, the Department concluded a complaint investigation regarding the following allegations: Facility staff did not seek timely medical attention for a resident, and resident sustained multiple falls while living at the facility due to neglect/lack of care and supervision by staff.

The licensee was cited for California Code of Regulations (CCR) Title 22, § 87466 Observation of the Resident.

At the time of the complaint visit on May 13, 2025, an immediate civil penalty of $500 was issued and the licensee was informed that an additional civil penalty might be assessed based on Health and Safety Code § 1569.49(f).