Complaint Investigation Report

An interview with the administrator was conducted and it was learned that the administrator asked the residents to put their personal phones out on the kitchen table by 9:00pm every night because they could not use them at night because it disturbed the other residents. LPA Pascua also reviewed facility notes and observed there to be notes that stated that a resident failed to put their phone on the kitchen table by 9:00pm. Additionally, a meeting was conducted with Valley Mountain Regional Center and it was learned that the administrator admitted that the resident's had to put their phones away at 9:00pm.

As a result of this investigation, this LPA found the allegations to be SUBSTANTIATED - A finding that the complaint was Substantiated meant that the allegation was valid because the preponderance of the evidence standard had been met.

The following deficiencies were cited on the following LIC 9099-D pursuant to Title 22 Rules and Regulations, Division 6 and Health and Safety Codes.

An Exit interview was conducted and a copy of the 9099, 9099-D and appeals rights were provided to the facility. .