Complaint Investigation Report
With respect to the allegation of staff did not seek timely medical attention for resident , staff were interviewed, clients were interviewed. In addition, Incident Reports were reviewed, and medical records were reviewed. It was determined that R1 had an unwitnessed fall 2/26/2026 but was being treated appropriately according to his care plan. Upon discovering R1's injuries, staff called paramedics and sent R1 to the hospital on 2/26/2023, minutes after discovering his injuries. Incident reports and medical records
support the chronology of events therefore the allegation of staff did not seek timely medical attention for resident is UNFOUNDED. A finding of unfounded means that the allegation is false, could not have happened, or is without a reasonable basis.
An exit interview was conducted and a copy of this report and appeal rights were provided.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction