Complaint Investigation Report

During an unannounced visit on 5/6/24, LPA and S1 also conducted hot water temperature check on all 3 resident bathrooms and the kitchen sink. Per observation, hot water temperature in all 3 bathrooms and kitchen faucet were within regulatory standard between, 105 degrees F and 120 degrees F. Additionally, required unannounced annual visits were conducted on 12/06/23, 11/18/22, and 11/03/21. LPAs conducted these visits observed the measurement of the facility’s hot water temperature were within regulatory standard, between 105 degrees F and 120 degrees F.

Based on observation and interviews, the allegation that staff does not ensure water temperature is within regulation standards has been determined to be UNFOUNDED. A finding of unfounded means that the allegations are false, could not have happened, or is without a reasonable basis.

An exit interview was conducted with Bernadette Descargar, administrator, and a copy of this report and appeal rights were provided.