Complaint Investigation Report

information and expectations regarding her medications, pain medications, shower and laundry times and when best to use her call button vs. phone to the front desk. R1 also requests assistance with a information management system.

As a result of this investigation, LPA finds allegation to be (US)Unsubstantiated - A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.