Complaint Investigation Report

and ready when breakfast arrives. Although NOC shift staff do wake up residents to provide care and assistance with ADLs, LPA did not find that they were operating outside of the resident’s identified care needs.

Based on the evidence provided, the preponderance of evidence standards was not met, therefore, the above allegation is found to be UNFOUNDED. An unfounded allegation means that the allegation was false, could not have happened and/or is without a reasonable basis.

Exit interview conducted. A copy of this report was left at the facility.