Complaint Investigation Report

Allegation- Lack of staff supervision resulting in resident being physically assaulted by another resident.

Allegation- Staff did not provide the resident with a safe environment.

Based on documents and statements reviewed, the department determined that there was insufficient evidence that the facility lacks supervision resulting in resident being physically assaulted and that staff did not provide residents with a safe environment. Facility records, three (3) staff interviews, and two (2) client interviews, show R1 was a potential risk to other residents, but precautious were taken as ALTA Regional placed R1 on a 1:1 ratio while looking to find a more ideal placement for R1. This remediation plan, alongside weekly and monthly reporting (that all parties are aware of) is providing clients with a safe environment. Based upon the information obtained during investigation, the above allegations are unsubstantiated. A finding that the complaint is UNSUBSTANTIATED means that although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Exit interview conducted. Report left with facility.